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Related Regions: Wyoming, United States, North America

Covid details

Get all the COVID-19 information you need to know before you go. All information is provided by the resort and updated regularly as processes and policies change.

Reservations

Resort policies and procedures.

Is a reservation required for lift access?
No

Lift Reservation URL

Is a reservation required for parking?
No

Parking Reservation URL

Base Lodge(s)

Are the base lodge(s) open?
No

Are there rules/restrictions at the base lodge(s)
Yes

Are masks required?
Yes

Lift Regulations

Are there COVID-19 rules/restrictions on lifts?
Yes

Lift Regulations

We have established a maximum daily capacity for guests at JHMR and will limit the number of tickets available for purchase each day to enable sufficient physical distancing in our base area, buildings and facilities to keep our guests safe.

Dining Regulations

Are there COVID-19 rules/restrictions for on-mountain dining
Yes

Dining Indoors
Yes

If available at less than 100% capacity, please specify %
50%

Dining Regulations

This winter JHMR’s dining establishments are prioritizing guest health and safety with required face coverings, limited capacity inside restaurants, adjusted operations, new online ordering and additional outdoor dining options at the base and on-mountain. More Safety Info

Ski School

Are there COVID-19 rules/regulations for ski school?
Yes

Ski School URL

Ski School Regulations

RESERVATIONS ARE REQUIRED.

Due to limited availability we recommend reserving your lessons as far in advance as possible. We highly recommend that you purchase your lift access at the same time you purchase your lesson to ensure you will have lift access for all of your lesson days.

 

More information on ski rental

Are there COVID-19 rules/regulations for ski rentals?
Yes

Ski Rental URL

Ski Rental Regulations

This winter we've added more ways for you to conveniently rent or demo equipment with health and safety being top of mind. Offering rental locations in 7 stores, 2 hotels and through delivery, Jackson Hole Mountain Resort has a ski and snowboard rental option to fit your needs. To streamline the pick-up process, guests can purchase online in advance and receive a 20% discount, and pick up equipment anytime after 3pm the day before.

Transportation

Are there rules/restrictions on public transportation?
No

Transportation regulations

Parking: This year, as in years past, parking in Teton Village will have a fee associated, unless carpooling with three or more in the Ranch Lot, lodging as a Village hotel guest, or using short-term and ADA parking. For parking pricing and information, click here. For up-to-date information on parking this winter, download the JH Insider app as parking is limited in Teton Village.  

Free Stilson Shuttle: This year, as in years past, we are working with the Teton Village Association (TVA) to provide free shuttle bus service for employees and guests from the Stilson Lot. To support COVID-19 health and safety measures, new precautions are being taken. All passengers are required to wear face coverings on the buses, which will also have a reduced capacity based on health guidance. Enhanced cleaning will take place on buses in between trips, hand sanitizer will be available upon entry and windows will be kept open during the short ride to support health and safety this winter. Of course, anyone with COVID-19 symptoms is encouraged to stay home and not take public transportation.  For TVA shuttle information, click here

START Bus: The winter 2020-21 START Bus is connecting Teton Village to Stilson and the Town of Jackson is available here.To support COVID-19 health and safety measures, new precautions are being taken. All passengers are required to wear face coverings on the buses, which will also have a reduced capacity based on health guidance.Enhanced cleaning will take place on buses, hand sanitizer will be available and windows will be kept open to support health and safety this winter. Of course, anyone with COVID-19 symptoms is encouraged to stay home and not take public transportation.

More information on lodging

Are there COVID-19 rules/restrictions on lodging?
Yes

Lodging Regulations

Our commitment to you includes rigorous and enhanced cleaning standards as well as social distancing measures to ensure we offer you a clean and safe stay.

Our guests and their safety are part of our longest standing core values. Our team has taken time to stay on top of the most up to date recommendations and guidelines for best cleaning practices in the travel industry.  To ensure we provide you with an enjoyable and safest possible vacation, we have made changes to our cleaning standards and operations.  

Enhanced Cleaning Protocol:

  • Triple sheeted beds to provide increased protection.
  • Personal Protective Equipment (PPE) worn in properties.
  • Utilizing cleaning products and protocols that meet EPA and CDC guidelines.  Our approved products are effective against airborne pathogens including viruses and bacteria. We are working with our vendors to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE.
  • Added attention to high-touch items including but not limited to: remote controls, bathrooms, door and furniture handles, water faucet handles, nightstands, trashcans, in-room control panels, light switches, alarm clocks, luggage racks and flooring.
  • Special care and cleaning products are used on soft goods within the accommodations: curtains, area rugs and upholstery.
  • Additional cleaning can be requested and will be completed when the guest is out for the day.

Updated Operations:  

  • Contactless check in: Guests can continue to go directly to their accommodations for an easy and contact free arrival experience.
  • Luggage and Package Deliveries: Guests are recommended to limit shipping items to our office to essential items only.  In the event this is necessary, JHRL will coordinate the delivery of items for a fee.  Items will be delivered to avoid face-to-face interaction.
  • Service Orders: In the event a maintenance item needs to be addressed prior to guest departure, we will coordinate a time our staff can enter the property while the guest is out for the day.  
  • Electronic information guide for guests has replaced printed property guides

Questions Concerning COVID-19:

  • For Jackson Hole’s current risk level, orders and recommendations click here.  

COVID-19 Testing Options: 

  • COVID-19 Vault Saliva Test Kits are available for individuals. The cost is $150. 
  • Teton County Health Department at (307) 733-6401. 
  • St. John’s Health hotline at (307) 739-4898 x3.

*Test availability is dynamic and subject to change.  JHRL is simply a provider of information and does not guarantee testing is readily available for visitors.

Jackson Hole Mountain Resort is welcoming guests back this winter with new protocols and procedures and has taken enhanced health and safety measures for you, our other guests, and our employees. You are required to follow all posted instructions while visiting the resort. This includes the baseline requirements to wear face coverings and maintain physical distancing. We are adopting the best practices and direction from the National Ski Areas Association, the CDC, Wyoming Department of Health, Teton County Health Department and St. John's Health.

Masks are required in all indoor and outdoor common areas - including village common areas, upper mountain common areas, inside all buildings and facilities, in the line mazes when loading, riding, and exiting lifts, gondolas and Ariel Tram. The only exceptions are when skiing and riding downhill and eating food inside a restaurant or outdoors.

Guests are expected to bring their own face coverings. The Resort will try to accommodate free personal face coverings for those in need when possible, subject to availability.

Please note that Buffs, bandanas, gators, scarfs and ascots are not recommended face coverings for JHMR guests but are acceptable for now. JHMR recommends doubling up single layer fabric face coverings.

Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, in buildings, or moving around the Resort where people gather. Lift lines will be redesigned to maintain physical distancing, and we will be restricting the number of people on lifts at a time. While indoor physical distancing requirements are in place, food and beverage operations and indoor seating will be limited. Restaurant tables and other physical layouts will be arranged to ensure appropriate distancing. All Resort properties and retail outlets will comply with local or state occupancy limit guidance relating to COVID-19. Indoors, there will be signage and ground markings to instruct guests where to stand in line and where to keep on moving.

We understand communication is key, so we will keep guests informed through as many channels as possible. Guests are highly encouraged to download our free app, JH Insider, as a critical tool to receive real-time updates regarding mountain operations. We will also be rolling out SMS text notifications, an improved online store for advanced purchasing, QR codes for hands-free touch points, mobile payments and much more.

Thank you for your understanding and compliance. For additional information regarding health and safety please go to Jacksonhole.com
The safety of our guests, homeowners and employees is our highest priority.  Help us by taking care and understanding that some amenities, activities, restaurants and businesses may have modified or reduced operations during this evolving situation. Teton County and the state of Wyoming continue to provide guidance which JHRL will follow.  We will continue to monitor cleaning guidelines on a local and global level.  Although we may not physically see you during your stay, we welcome you to reach out with any questions, 1.800.443.8613.       

For information regarding winter operations and FAQ's, please click here

Altitude

  • 3185m
    Summit
  • 1262m
    Vertical Drop
  • 1924m
    Base

Lifts

  • 3
  • 0
  • 0
  • 4
  • 5
  • 0
  • 1
  • 0
  • 13
    Total

Current Conditions: Jackson Hole

Latest Snowfall

24 HR

0cm

48 HR

0cm

72 HR

0cm
View Full Snow Report
Current Weather

16 Apr

-4°C

View Full Forecast

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Terrain

  • Beginner Runs

    4%

  • Intermediate Runs

    38%

  • Advanced Runs

    42%

  • Expert Runs

    16%

  • Runs

    133

  • Terrain Parks

    4

  • Longest Run

    7.2 km

  • Skiable Terrain

    1012 ha

  • Snow Making

    79 ha

Important Dates

  • Projected Opening Ski SeasonProjected Closing Ski Season26/11/202011/04/2021
  • Days Open Last Year
    136
  • Projected Days Open
    136
  • Years Open
    56
  • Average Snowfall
    1166cm

Webcams

Gallery: Jackson Hole

Jackson Hole Reviews

Gerald Curry
22nd March 20212
Jackson Hole has always been one of my favorite ski destinations, but I have to say I was extremely disappointed this time...Full review
Steven
10th February 20215
Jackson Hole is the best ski mountain in North American by far as I have been to all of the major resorts...Full review
View AllWrite New Review

Tourist Office

Ski-lift

  • Jackson Hole Mountain Resort

    PO Box 290

    83025 Jackson

    Wyoming

    United States

    Phone: 307-733-3316

    info@jacksonhole.com

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