When you pay a lot for a 4-hour lift pass and a breakdown leaves users stranded for over half an hour on a chairlift (Brive 2), the least they could do is add that lost time to the pass!
"Mr. and Mrs. Lift Operators, would you find it normal to pay for a 4-hour service that only lasts 3.5 hours?
Certainly not without complaining!"
Regardless of who's in charge, it's not the customer who should suffer the consequences!
Very disappointing, it makes me want to change resorts for next season. Which I will do.